Accessibility Statement

Accessibility Statement

Last updated: 1 November 2026

Puppies to Pawprints aims to make its website usable by as many people as possible, including people with disabilities.

This statement covers browsing our information, using community features and shopping at www.puppiestopawprints.com.

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Our Commitment

We aim to comply with the UK Equality Act 2010 and follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our goal is to make our content clear, easy to navigate, and usable with assistive technologies.

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Known limitations

Some pages or third-party features may be difficult to use because of:

• Text contrast and image text alternatives requiring review.

• Heading levels that do not clearly reflect the page structure.

• Carousel content or controls that may be unclear to assistive-technology users.

• Third-party widgets that require further testing.

We are reviewing these issues. A completed remediation timetable is not yet available.

 

Request assistance or report a barrier

Email puppiestopawprints@gmail.com.

You can also use support@puppiestopawprints.com or info@puppiestopawprints.com, which route to our inbox.

Please tell us the page or feature, the difficulty you encountered and what assistance or alternative format would help. You may include your device, browser or assistive technology if useful.

An appropriate staff member will respond within two calendar days. This is a response commitment, not a guarantee that every issue will be resolved within two days.

We will discuss reasonable ways to help you access the information or service.

 

Telephone support

Telephone assistance and telephone ordering are planned but are not currently available. We will publish a working number when that service launches.

Please do not email full payment-card details, security codes or passwords.

 

Reviewing this statement

We will update this statement as further assessments are completed, barriers are confirmed and fixes are verified.